Frequently Asked Questions

Do you charge for a site visit or quotation?

No, we don’t charge for inspections or quotations. They are free, with no obligation to book.
Every 6 months for most homes in the Valley, and every 3 to 4 months if your supply comes from a tanker, a well, or any source with visible sediment.
The price depends on tank size, type, and how much mud has built up. Call 9851145087 for an exact figure before we start; the quote is free, and there’s no obligation.
Yes, we offer 24 hours a day, 7 days a week, across the Kathmandu Valley.
We cover Kathmandu, Lalitpur, Bhaktapur, and Kirtipur area- the full Valley.
Yes, the water is safe to drink immediately after the final rinse and refill. We drain the disinfectant fully as part of the process.
Underground cemented and RCC tanks, steel and stainless tanks, and underground rooftop plastic and poly tanks, apartment and commercial tanks.
Taste of water that is musty or metallic, black specks or grit on water glass, yellow or brown appearance of water after rain, green film on the inside walls, or diminished flow from sediment build-up, clogging the outlet. If you haven’t cleaned it in a while, you need to get it cleaned.
In most cases, no. Blockages are removed from existing access holes by rodding, augers, and/or high-pressure jetting. We inform you before we break a line if it is going to be broken.
Most kitchen and bathroom blockages are caused by grease and food waste in kitchens, hair and soap residue in bathrooms. Outdoor and sewer lines usually block from compacted silt or root intrusion, which needs jetting rather than rodding.

Still have a question?

Call 9851145087 — 24 hours, any day. Free inspection, fixed price.

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